FAQ

Please visit our ALL Safe Page to find out more. Our top concern is the safety of our valued guests and employees. Every preventative measure is being taken.

Yes it is. For your convenience we have a limited Breakfast, Lunch and Dinner Menu on offer for our valued in house guests. This can be in our Restaurant/ Bar area or delivered straight to your room (Please note No Room Service fees are charged at this time) PRE ORDER ONLY with reception.

2pm. If you are arriving earlier, please let our friendly team know and we can try to organise for you.

10am Weekdays, 11am Weekends. Need more time to sleep? Ask our friendly team and we can try to organise for you. Please note any time after 12 incurs a fee of $20 per hour.

We are not accepting cash at this moment. This is a COVID 19 precautionary measure.

DIRECT DEPOSIT, EFTPOS, VISA, MASTERCARD and AMEX. Diners not available.

We are a strictly non-smoking Hotel. We have created a “smokers haven” out front of our carpark for your convenience. This includes seating, artificial grass and small roller gardens.

YES – we have ample car parking just for you!

Yes. We can offer 24 hours check in with the use of our night safe. Please let us know of your late arrival and we will send the instructions via text, email or over the phone. Please let us know your preference and we can accommodate for you. We will even turn on your heating in the room to ensure you enter into a warm room

Ohhhh yes. We have 4x Deluxe Spa Rooms offering large 2 person spa’s. Those are for your indulgent nights away. We also offer 1x Room in each our room categories with 1x bath.

All our rooms are accessed via our lift. We ask you follow COVID guidelines of 1-2 person max per lift ride.

YES – We welcome your puppies and dogs travelling with you. We understand that your pets are apart of your family, so why leave them behind? Head to our page PAWS where you can find out more.