We booked a room between Xmas and New Year 2021 for a stop over on our way to Melbourne from Sydney, . The hotels dinning room closed at 8... read more pm so no dinner. The reception was abandoned at 9 pm (in peak holiday season?!?) . No lights on in reception, guests locked out, total mayhem. The rooms were small and musty. The place felt like the airport hotel in Belgrade in 1967! Shocker. We should have stayed at the caravan park silly us.

Our rating One Star.

  This is the second time we have stayed in a spa suite. The room was fabulous. The staff fabulous as well. We asked if we could borrow a couple of... read more champagne glasses to celebrate with our special bottle of champagne. When we said it was our anniversary the receptionist asked if we would like a bucket of ice. She returned not only with the bucket of ice but had also sliced a couple of strawberries in a little cup. This type of service was above and beyond. This is why we love the place.

  Great comfortable hotel with great staff and service. Free parking and checkin and check out very easy. Food in the restaurant was great for dinner as was breakfast.... read more Bed was really comfortable and in a quite area. Club across the road and shops very close by. Would recommend for any travelers.

  Stayed 3 nights in the King Bed room. The room was so spacious, immaculately clean and it had the most comfortable bed I have ever slept in. Hubby loved how... read more comfortable the bed was as well. We woke up every morning so refreshed after such a restful night’s sleep.
We loved the most kind gesture from Daylan with some beautiful fudge and the AC turned on for us on a very hot day in Albury.
Meggan, Daylan and the Mecure team are so welcoming and it’s such a lovely Hotel to stay in. Look forward to staying again soon.
Highly recommend this beautiful Hotel. More

  Very good hotel
For a 4 star hotel in a small country town this is a great place to stay
An older property but renovated, it cannot be faulted on... read more anything.
Staff are very helpful, pleasant and efficient and everything in the room works!
Shower water pressure is good and hot

We will definitely stay here again when we pass through the area

  Good location and very friendly staff.
Diner at their restaurant "FABRIC"was the highlight of or 2 day stay.
The food was exceptional and the waiter very professional.
The tropical restaurant/pool... read more setting created a most pleasant mood.
A most enjoyable stay !!!

  We stay at Mercure Albury when travelling to/from Sydney/Melbourne. Very convenient and wonderfully attentive staff. The room and beds are extremely comfortable. I always request a... read more firm bed and request is always met. Nice bar area to sit and relax prior to dining. Whilst a smell menu, the food is delicious.

  We used this hotel on the way to and back from Canberra. In Mid December and early January 2021.
Enjoyed our visit. Lovely friendly and helpful staff. Rooms were... read more clean perhaps a little dated but comfortable enough for our needs. Appreciated early check-in. Breakfast was yum as was dinner. We used the pool which was lovely and refreshing on a hot day. Thanks for looking after us.

  We were welcomed by a friendly receptionist. Our room was on the 4th floor and was very spacious. Everything was clean and in good condition.
We had dinner and breakfast... read more which were fine. The dining room was pleasant.

  The hotel has a nice feel to it and our room was great for our one night stopover. We were made very welcome at check-in which was appreciated

The... read more bed was especially great and the chair in the room was actually comfortable. We would stay here again for sure next time we stop in Albury.

  Great stay ,the staff were very welcoming. The bed was very comfortable. Location is certainly central for the town of Albury. Very ... read more quiet location. Plenty of shopping and dining options in walking distance, also good restaurant in house.

  Thoroughly enjoyed my stay at Mercure, Albury. Great location with pool, friendly, professional staff and the FABRIC Restaurant & Bar offers the best food in town. Overall, best value for... read more money whether your with family, a couple or on your own. I'll be back.

  We stayed here for three nights and found it to be a very comfortable and with a friendly feel. We found all the staff very friendly and we... read more were warmly welcomed by Adrian, the General Manager, and had great service from Vishnu and the team in the restaurant. The room was very clean and of a good size and we had a very pleasant experience at the hotel. Breakfasts and the meal we had in the restaurant were very tasty and well prepared and presented. The hotel was within easy walking distance to the main shopping area and most of the Albury CBD restaurants. Also easy walking to the Murray Art Museum and the Library Museum. The location was very quiet and ample free parking was provided on the site. I would recommend the hotel as a good location for visiting Albury

  Awesome central city location. The staff, especially Meggan, was super friendly and welcoming. The room was spotless in cleanliness with all the extras such as a extended range of tea... read more and coffee amenities, mini bar and bathroom accessories. Highly recommend the food onsight by Fabric Restaurant and Bar. Both dinner and breakfast was amazing and large portion sizes. Will be heading back to Albury soon and will definitely be staying here again. Overall a fantastic experience.

  We stayed here one night on our way down to Melbourne and one night on our way back to NSW. This was an older style hotel, with rooms of... read more standard hotel size, and very clean. The bed was comfortable.
We had drinks at the bar before dinner in the dining room on our first stay. We enjoyed some wonderful sweet potato wedges with our drinks. They were brought to us by the barman, he was very convivial and excellent at his job. These sweet potato wedges would have to be the best we have ever eaten. We decided to stay for dinner and chose the porterhouse steak on the menu. The steaks were cooked to perfection and we thoroughly enjoyed our meal.
On the way back we stayed there again and were especially looking forward to the sweet potato wedges and the steak again for dinner. But unfortunately, on arrival, as it was a Sunday, we were told that neither the bar nor restaurant were open. This was a very big disappointment to us both. We even missed out on our complimentary drinks. On this occasion we ate breakfast the next morning in the hotel, which was also very good. There was a mix up as to whether the breakfast was included or not, which was a little disconcerting.
The manager and staff on the whole were very good, friendly and cheerful, making the stay enjoyable. More

  This hotel is located in a good central location, in walking distance to a shopping complex with Myer and other outlets. Room was clean. Water in the shower was warm... read more but not hot. All showers I had I only turned the hot water tap on and could stand under the water without being burnt.

  Stayed one night For work, staff were amazing COVID didn’t dull the service, friendly and caring. Room was excellent, room service dinner and a breakfast tray delivered as... read more the restaurant was still closed. No fuss check out.

  It's unhygienic and they allow them in the kitchen and they allow them in the rooms I don't know why they allow the dogs there.and they allow customersto... read more bring there own dogs into the hotel this needs to stop

  This is the second time we have stayed in a spa suite. The room was fabulous. The staff fabulous as well. We asked if we could borrow a couple of... read more champagne glasses to celebrate with our special bottle of champagne. When we said it was our anniversary the receptionist asked if we would like a bucket of ice. She returned not only with the bucket of ice but had also sliced a couple of strawberries in a little cup. This type of service was above and beyond. This is why we love the place.

  The Mercure was a very comfortable hotel to stay at. The room had great blackout curtains, good water pressure and there wasn’t much noise from other rooms. It is an... read more easy walk to pubs, restaurants and cafes. There is free onsite parking, friendly service, we would stay here again.

  Needed time away from work and the town and also we have been staying since the virus started to support the hotel and keeping them in business and... read more we enjoy our stay every time w come up every weekend

  Our stay here was very average. The room was incredibly average, dated and lacked warmth. Cleanliness was also not up to standard.
Oddly the staff member at checkin had... read more her 2 large dogs in the lobby with her. I understand that dogs are very popular, however these dogs were very large and it felt really inappropriate for them to be just sleeping in the floor inside the main hotel lobby. What if people had allergies or phobias?
The location was fairly central, However I would not stay here again and I would recommend people to try out a different hotel. More

  This was a last minute trip and whilst booked out on the app a call secured the last two rooms available. They were spa rooms and a bit more... read more pricey than the regular rooms but they were enormous. The in room spa was also spectacular and would easily fit two. Ten minute walk to a bunch of good cafes and bars. Five minutes to Woolies. Staff were super helpful with spa salts, printing and general questions.

  Cleanliness was great, crisp sheets with a nice mountainous view. Good shower pressure too. The restaurant breakfast was very good lots of options on the buffet including - important to... read more me GLUTEN FREE !

  My wife & I had a lovely 2 night stay at the Mercure. We had a beautiful suite with spa bath.
All of the staff we met were so friendly... read more & helpful & nothing was too much trouble for them. Although the restaurant had a reduced menu we had 2 lovely dinners there. It was quite warm while we were in Albury so we took advantage of the outdoor pool.
We have stayed at the Mercure Albury quite a few times now & have never been disappointed. I would definitely recommend this hotel.

  We stayed at the Mercure as a stop over on the way from Melbourne to Sydney. The Staff were welcoming and room were spotless. We received 2 drink vouchers that... read more the manager redeemed for us even though the bar was closing. He was especially helpful.
The beds were super comfortable and provided a great nights sleep.
Overall a great stay More

  After a long drive it was a very warm welcome by the manager Megan who checked us in. I post reviews for exceptional service and staff at their restaurant need... read more mentioning because of their quality service. Restaurant Supervisor Vishnal has an uncanny vision of what you want and superb knowledge of food on offer by their outstanding chef Martin. Anita Front Desk reception delivers service with a smile and her professionalism is Mercure's gain. All up, stay at the Mercure for a peaceful rest in a great central location.