I stayed the 1 night and flying into Albury on the night flight got me in after 8pm, check-in was easy & quick with the ability to order the included... read more breakfast.

The lifts felt like the proverbial "express elevators to hell" with a plummet after leaving ground floor.

The room itself was spacious, clean with a comfortable bed, but dated & with minimal effort could be spruced up. The bathroom however was in need of attention, the basin was cracked & lighting was poor.

None of the above were dealbreakers, but for the tariff, I expected more.

  Stayed here for work for 2 nights. 1st night everything was fine no issues. On second day we went to work had a very long day 15 hours so... read more was pretty wrecked and keen to go for a feed and drink in town. Went up to my room and key to open door failed. Went to reception and was advised they were having issues with the system. Manager went upstairs and let me into my room. I explained I was going out and need to have assurance on my return someone would be around to let me in. Was advised the manager lived on site and he even laughed and said it going to be a long night. Well on my return I couldn’t even get into the building, my colleagues card worked so that was lucky. Went up to room and card failed to open my room. Rang reception from colleagues room and all numbers we could find. All went to voicemail, I went back downstairs rang again from front door phone and reception phones and all went to voicemail. Slept on my colleagues floor. In the morning went to reception and told them what had happened. The lady on the front desk said she couldn’t do anything and her manager would need to call me. Well I still have not received a call, an apology or a refund. Even a free breakfast would have been nice. I would... Stayed here for work for 2 nights. 1st night everything was fine no issues. On second day we went to work had a very long day 15 hours so was pretty wrecked and keen to go for a feed and drink in town. Went up to my room and key to open door failed. Went to reception and was advised they were having issues with the system. Manager went upstairs and let me into my room. I explained I was going out and need to have assurance on my return someone would be around to let me in. Was advised the manager lived on site and he even laughed and said it going to be a long night. Well on my return I couldn’t even get into the building, my colleagues card worked so that was lucky. Went up to room and card failed to open my room. Rang reception from colleagues room and all numbers we could find. All went to voicemail, I went back downstairs rang again from front door phone and reception phones and all went to voicemail. Slept on my colleagues floor. In the morning went to reception and told them what had happened. The lady on the front desk said she couldn’t do anything and her manager would need to call me. Well I still have not received a call, an apology or a refund. Even a free breakfast would have been nice. I would not recommend this hotel. More

  We used this hotel on the way to and back from Canberra. In Mid December and early January 2021.
Enjoyed our visit. Lovely friendly and helpful staff. Rooms were... read more clean perhaps a little dated but comfortable enough for our needs. Appreciated early check-in. Breakfast was yum as was dinner. We used the pool which was lovely and refreshing on a hot day. Thanks for looking after us.

  Great comfortable hotel with great staff and service. Free parking and checkin and check out very easy. Food in the restaurant was great for dinner as was breakfast.... read more Bed was really comfortable and in a quite area. Club across the road and shops very close by. Would recommend for any travelers.

  I am retired and travel as often as I can and I am constantly being asked to comment on the various properties I stay at during my many trips around... read more Australia. I'm not sure that my opinion carries much weight but I usually oblige by offering my comments. I always undertake as much research as possible prior to booking accommodation and this means I am seldom disappointed. My most recent stay at the Mercure Albury was "perfectly adequate". I have stayed here before and it suits my needs, and indeed if I ever encounter any difficulties I simply ask the hotel staff to address the issue and almost without exception my issue is solved. More

  If your working & looking for a one night stop-over then this may suit your needs.
Sheets clean, bed & pillows soft, bathroom very very basic & room quite... read more small.
No microwave but has coffee making facilities.
In my opinion this hotel is not suited for a family holiday.

  We used this hotel a a start point for our drive to Adelaide, along the Murray River. We enjoyed the hotel and it's facilities, the restaurant food was excellent and... read more the waiter has definitely come out of the highest level establishments, he brought a real touch of class to our dining. The room was clean and all services worked well and the bed was comfortable. We definitely would stay again if travelling through Albury.

  Have stayed here 3 times and will stay again. Convenient location, efficient, friendly and professional staff. Nothing is too much trouble with any requests. Restaurant food is... read more good quality with very attentive staff. Highly recommend

  We stayed here one night on our way down to Melbourne and one night on our way back to NSW. This was an older style hotel, with rooms of... read more standard hotel size, and very clean. The bed was comfortable.
We had drinks at the bar before dinner in the dining room on our first stay. We enjoyed some wonderful sweet potato wedges with our drinks. They were brought to us by the barman, he was very convivial and excellent at his job. These sweet potato wedges would have to be the best we have ever eaten. We decided to stay for dinner and chose the porterhouse steak on the menu. The steaks were cooked to perfection and we thoroughly enjoyed our meal.
On the way back we stayed there again and were especially looking forward to the sweet potato wedges and the steak again for dinner. But unfortunately, on arrival, as it was a Sunday, we were told that neither the bar nor restaurant were open. This was a very big disappointment to us both. We even missed out on our complimentary drinks. On this occasion we ate breakfast the next morning in the hotel, which was also very good. There was a mix up as to whether the breakfast was included or not, which was a little disconcerting.
The manager and staff on the whole were very good, friendly and cheerful, making the stay enjoyable. More

  It's unhygienic and they allow them in the kitchen and they allow them in the rooms I don't know why they allow the dogs there.and they allow customersto... read more bring there own dogs into the hotel this needs to stop

  An excellent stay in every aspect. I received an upgrade to a spacious spa suite which was a very pleasant surprise. The bed was superbly comfortable, and the renovated room... read more was well done, with loads of storage, and I couldn't fault the cleanliness. Great location too, quite, but only a couple of minutes' walk from the main shopping strip of Albury.

Dinner in 'Fabric' restaurant was also excellent, with helpful and attentive service from Vishnu. I thoroughly enjoyed the Seared Porkloin main and lemon tart (plus home-made ice-cream) for dessert.

A refreshing dip in the pool was perfect during the hot summer weather.

Staff here seem to enjoy their jobs and strive to make guests feel at home. More

  The hotel has a nice feel to it and our room was great for our one night stopover. We were made very welcome at check-in which was appreciated

The... read more bed was especially great and the chair in the room was actually comfortable. We would stay here again for sure next time we stop in Albury.

  Great stay ,the staff were very welcoming. The bed was very comfortable. Location is certainly central for the town of Albury. Very ... read more quiet location. Plenty of shopping and dining options in walking distance, also good restaurant in house. More

  Late November, border between NSW and Victoria had opened so off we went to Melbourne by car, stopping at the Albury Mercure on the way there and back. Left a... read more white cotton blouse in the cupboard, phoned the Albury Mercure and arranged to pick it up on the way back. Melbourne was fabulous, got back to the Mercure and discovered I had also left another linen top in the cupboard which was held in the lost property cupboard and duly handed over. The white shirt had a small red wine stain on it (acquired during dinner in the hotel’s dining room) which I’d tried to sponge off. When I opened the bag, the stain was gone. I think the blouse had been washed. I was amazed. We were given drink vouchers when we booked in on the return trip. The brilliant barman/waiter/manager gave us both a G&T instead of the supposed “beer or wine”. I never wanted to leave.
We find it easy and pleasant to dine “in” instead of venturing out. The food is good and the service excellent.
There’s a pool for a quick dip and an early morning walk around Albury is pleasant and interesting. A highlight was the Bungam Community Garden, started in 2015. We sat beneath the grapevines and marvelled at the project while the watering system did its gentle spraying. We’ll be back. More

  Good location and very friendly staff.
Diner at their restaurant "FABRIC"was the highlight of or 2 day stay.
The food was exceptional and the waiter very professional.
The tropical restaurant/pool... read more setting created a most pleasant mood.
A most enjoyable stay !!!

  I was required to relocate to Albury for work due to the pandemic. The whole team at Mercure Albury made extra effort to ensure my protracted stay was comfortable and... read more welcoming.

The room was extremely clean, comfortable and quiet, and nothing was too much of a hastle for Meggan and the team. The food was particularly excellent.

A rare and impressive approach during this unusual time.

Thanks so much for looking after me during my stay.

  Thoroughly enjoyed my stay at Mercure, Albury. Great location with pool, friendly, professional staff and the FABRIC Restaurant & Bar offers the best food in town. Overall, best value for... read more money whether your with family, a couple or on your own. I'll be back.

  I had a wonderful stay at mercure albury check in was easy and super friendly from the lovely GM. Upon checking in to my room I found that it... read more was wasn't working but with no hesitation was moved to another room with a beautiful heater that kept me toasty warm. Breakfast was filling and delicious great way to start my day, will certainly return again everything was wonderfully clean .

  We stay at Mercure Albury when travelling to/from Sydney/Melbourne. Very convenient and wonderfully attentive staff. The room and beds are extremely comfortable. I always request a... read more firm bed and request is always met. Nice bar area to sit and relax prior to dining. Whilst a smell menu, the food is delicious.

  I have stayed at this hotel a couple of times now, my go to hotel when staying in the area on business.
Staff are warm and welcoming, rooms are clean,... read more modern and comfortable (awesome shower!!) and the location is close to a cross section of restaurants.
Will stay again.

  My wife & I had a lovely 2 night stay at the Mercure. We had a beautiful suite with spa bath.
All of the staff we met were so friendly... read more & helpful & nothing was too much trouble for them. Although the restaurant had a reduced menu we had 2 lovely dinners there. It was quite warm while we were in Albury so we took advantage of the outdoor pool.
We have stayed at the Mercure Albury quite a few times now & have never been disappointed. I would definitely recommend this hotel.

  We stayed here for three nights and found it to be a very comfortable and with a friendly feel. We found all the staff very friendly and we... read more were warmly welcomed by Adrian, the General Manager, and had great service from Vishnu and the team in the restaurant. The room was very clean and of a good size and we had a very pleasant experience at the hotel. Breakfasts and the meal we had in the restaurant were very tasty and well prepared and presented. The hotel was within easy walking distance to the main shopping area and most of the Albury CBD restaurants. Also easy walking to the Murray Art Museum and the Library Museum. The location was very quiet and ample free parking was provided on the site. I would recommend the hotel as a good location for visiting Albury

  I have stayed at this hotel on many occasion, I look forward to it every-time. Great, comfortable, and clean rooms. Great rates in the centre of town, free laundry, access... read more to gym, and a nice pool area. The restaurant is fantastic for drinks, dinner, or breakfast.

Megan and her team at the reception, restaurant, and house keeping staff are excellent. Thank you.

  My partner and I stayed here a few nights and I honestly cannot fault our stay! Spacious room with a huge spa bath TVs are up to date with... read more Netflix and chromecast. Staff were unreal especially Megan absolute legend who really looked after us. If your just keen for a feed hit up the restaurant it's on point, an Albury hidden gem.

  Having read the reviews dating back to mid July 2020 one would very sceptical about booking Mercure.
But we had a lovely stay and congratulations to management and staff for... read more providing us with a very enjoyable and comfortable stay.
We stayed in a king room on thme 2nd floor.
My partner and l loved the comfortable bed and we ate in Fabric restaurant twice.
Dinner was good quality, breakfast was also excellent,and our waiter Vishnu was outstanding.
His attention to detail was above and beyond both times we dined in the restaurant.
Full credit to everyone at Mercure Albury...keep up the great work...

  Very good hotel
For a 4 star hotel in a small country town this is a great place to stay
An older property but renovated, it cannot be faulted on... read more anything.
Staff are very helpful, pleasant and efficient and everything in the room works!
Shower water pressure is good and hot

We will definitely stay here again when we pass through the area

  Cleanliness was great, crisp sheets with a nice mountainous view. Good shower pressure too. The restaurant breakfast was very good lots of options on the buffet including - important to... read more me GLUTEN FREE !