Thoroughly enjoyed my stay at Mercure, Albury. Great location with pool, friendly, professional staff and the FABRIC Restaurant & Bar offers the best food in town. Overall, best value for... read more money whether your with family, a couple or on your own. I'll be back.

  I stayed 1 Night in The Mercure Albury as part of a Business Trip and was totally happy from my first step into the place. The room was comfy with... read more one of the best beds I have seen in a Hotel and I travel quite a bit. The room has all the items you will need, are modern and has a study desk for the Business Traveller and free, fast Wi Fi.
Highly Recommended and well priced.

  If your working & looking for a one night stop-over then this may suit your needs.
Sheets clean, bed & pillows soft, bathroom very very basic & room quite... read more small.
No microwave but has coffee making facilities.
In my opinion this hotel is not suited for a family holiday.

  This was a last minute trip and whilst booked out on the app a call secured the last two rooms available. They were spa rooms and a bit more... read more pricey than the regular rooms but they were enormous. The in room spa was also spectacular and would easily fit two. Ten minute walk to a bunch of good cafes and bars. Five minutes to Woolies. Staff were super helpful with spa salts, printing and general questions.

  We stayed here night before last and it was fantastic! Very lovely and accomodating receptionist. Nothing was a problem. Kids loved the pool. Would definitely stay again. Walked to restaurants... read more and the river.

  My partner and I stayed here a few nights and I honestly cannot fault our stay! Spacious room with a huge spa bath TVs are up to date with... read more Netflix and chromecast. Staff were unreal especially Megan absolute legend who really looked after us. If your just keen for a feed hit up the restaurant it's on point, an Albury hidden gem.

  Have stayed here 3 times and will stay again. Convenient location, efficient, friendly and professional staff. Nothing is too much trouble with any requests. Restaurant food is... read more good quality with very attentive staff. Highly recommend

  I was required to relocate to Albury for work due to the pandemic. The whole team at Mercure Albury made extra effort to ensure my protracted stay was comfortable and... read more welcoming.

The room was extremely clean, comfortable and quiet, and nothing was too much of a hastle for Meggan and the team. The food was particularly excellent.

A rare and impressive approach during this unusual time.

Thanks so much for looking after me during my stay.

  We recently stayed here overnight and it was just fabulous.
The room was spotless and the bed so comfortable.
A wonderful atmosphere and the on site restaurant, Fabric, is not... read more to be missed.
The Mercure is a five star stay when you are in Albury.

  We had booked initially to stay only one night, but were so impressed, we extended to 4.

I don't think I have enough words in my vocabulary... read more to truly express how impressed we were with our stay, but I'll try.

The manager of the Mercure Albury, Meggan, was nothing short of outstanding and exceeded all our expectations.
On arrival, the manager said something like, "Our home is your home, welcome." At first I chuckled to myself and thought, "A little over the top, but nice sentiment." But after staying at Mercure Albury, I believe her. It did, in fact, feel like home.
Meggan's personality and style as manager is what you can only dream of when staying at a world class five star hotel.
Among many moments where Meggan went above and beyond, she single-handedly cooked a 1st class lunch and dinner for us when there was nobody else in the restaurant. I know she could have refused our needs, but she didn't. To hear her singing while cooking our meals made my day and had me imagining we were staying in a romantic quaint chalet in the Austrian Alps with Meggan as our host. Her warmth, charm and professionalism was on full display.
In these unprecedented times of a pandemic, even with restrictions in place, the service and guest experience did not falter. All services operated as well as could be expected.
There are so many places to explore in this region. With overseas travel off the table for a while, this place certainly met our needs. All necessary safety precautions were taken and we felt like we were in good hands.
This was the holiday we needed to forget about the world for a little while.

  Late November, border between NSW and Victoria had opened so off we went to Melbourne by car, stopping at the Albury Mercure on the way there and back. Left a... read more white cotton blouse in the cupboard, phoned the Albury Mercure and arranged to pick it up on the way back. Melbourne was fabulous, got back to the Mercure and discovered I had also left another linen top in the cupboard which was held in the lost property cupboard and duly handed over. The white shirt had a small red wine stain on it (acquired during dinner in the hotel’s dining room) which I’d tried to sponge off. When I opened the bag, the stain was gone. I think the blouse had been washed. I was amazed. We were given drink vouchers when we booked in on the return trip. The brilliant barman/waiter/manager gave us both a G&T instead of the supposed “beer or wine”. I never wanted to leave.
We find it easy and pleasant to dine “in” instead of venturing out. The food is good and the service excellent.
There’s a pool for a quick dip and an early morning walk around Albury is pleasant and interesting. A highlight was the Bungam Community Garden, started in 2015. We sat beneath the grapevines and marvelled at the project while the watering system did its gentle spraying. We’ll be back. More

  I am retired and travel as often as I can and I am constantly being asked to comment on the various properties I stay at during my many trips around... read more Australia. I'm not sure that my opinion carries much weight but I usually oblige by offering my comments. I always undertake as much research as possible prior to booking accommodation and this means I am seldom disappointed. My most recent stay at the Mercure Albury was "perfectly adequate". I have stayed here before and it suits my needs, and indeed if I ever encounter any difficulties I simply ask the hotel staff to address the issue and almost without exception my issue is solved. More

  I have stayed at this hotel a couple of times now, my go to hotel when staying in the area on business.
Staff are warm and welcoming, rooms are clean,... read more modern and comfortable (awesome shower!!) and the location is close to a cross section of restaurants.
Will stay again.

  I have stayed on a previous occasion and chose to stay again based on that. This stay was also fantastic. The manageress is delightful, the welcome was warm... read more and the check-in service was extremely fast and efficient. The rooms are spotlessly clean and well appointed. This is one of the most comfortable beds I've ever slept in in a hotel. But I really love the quiet. Yes, it is SO quiet! I also love the way that the curtains actually keep out the light. More

  When booking I would have preferred to be told that the private function would also occur in our family room until past 1030pm. I would have booked elsewhere!
... read more /> Noise from function included too many loud versions of horses. Only to add screams every time a song came on. And the bass was terrible as we were right above the function room.

After being told by the GM the music would be lowered as the night went on, the music seemed to get louder as the night went on.
Worst accommodation I have ever stayed at with my family and I would never recommend to anyone or stay here again. More

  Stayed 3 nights in the King Bed room. The room was so spacious, immaculately clean and it had the most comfortable bed I have ever slept in. Hubby loved how... read more comfortable the bed was as well. We woke up every morning so refreshed after such a restful night’s sleep.
We loved the most kind gesture from Daylan with some beautiful fudge and the AC turned on for us on a very hot day in Albury.
Meggan, Daylan and the Mecure team are so welcoming and it’s such a lovely Hotel to stay in. Look forward to staying again soon.
Highly recommend this beautiful Hotel. More

  I had a wonderful stay at mercure albury check in was easy and super friendly from the lovely GM. Upon checking in to my room I found that it... read more was wasn't working but with no hesitation was moved to another room with a beautiful heater that kept me toasty warm. Breakfast was filling and delicious great way to start my day, will certainly return again everything was wonderfully clean .

  Our stay here was very average. The room was incredibly average, dated and lacked warmth. Cleanliness was also not up to standard.
Oddly the staff member at checkin had... read more her 2 large dogs in the lobby with her. I understand that dogs are very popular, however these dogs were very large and it felt really inappropriate for them to be just sleeping in the floor inside the main hotel lobby. What if people had allergies or phobias?
The location was fairly central, However I would not stay here again and I would recommend people to try out a different hotel. More

  Cleanliness was great, crisp sheets with a nice mountainous view. Good shower pressure too. The restaurant breakfast was very good lots of options on the buffet including - important to... read more me GLUTEN FREE !

  After a long drive it was a very warm welcome by the manager Megan who checked us in. I post reviews for exceptional service and staff at their restaurant need... read more mentioning because of their quality service. Restaurant Supervisor Vishnal has an uncanny vision of what you want and superb knowledge of food on offer by their outstanding chef Martin. Anita Front Desk reception delivers service with a smile and her professionalism is Mercure's gain. All up, stay at the Mercure for a peaceful rest in a great central location.

  I've had the pleasure of staying here several times and have always been treated well and had a comfortable stay.

Reception has always been kind, and when we had... read more to leave a day early they were kind enough to refund the final day -- which definitely wasn't needed but was appreciated.

  Stayed one night For work, staff were amazing COVID didn’t dull the service, friendly and caring. Room was excellent, room service dinner and a breakfast tray delivered as... read more the restaurant was still closed. No fuss check out.

  We stayed here one night on our way down to Melbourne and one night on our way back to NSW. This was an older style hotel, with rooms of... read more standard hotel size, and very clean. The bed was comfortable.
We had drinks at the bar before dinner in the dining room on our first stay. We enjoyed some wonderful sweet potato wedges with our drinks. They were brought to us by the barman, he was very convivial and excellent at his job. These sweet potato wedges would have to be the best we have ever eaten. We decided to stay for dinner and chose the porterhouse steak on the menu. The steaks were cooked to perfection and we thoroughly enjoyed our meal.
On the way back we stayed there again and were especially looking forward to the sweet potato wedges and the steak again for dinner. But unfortunately, on arrival, as it was a Sunday, we were told that neither the bar nor restaurant were open. This was a very big disappointment to us both. We even missed out on our complimentary drinks. On this occasion we ate breakfast the next morning in the hotel, which was also very good. There was a mix up as to whether the breakfast was included or not, which was a little disconcerting.
The manager and staff on the whole were very good, friendly and cheerful, making the stay enjoyable. More

  Stayed 3 nights in the King Bed room. The room was so spacious, immaculately clean and it had the most comfortable bed I have ever slept in. Hubby loved how... read more comfortable the bed was as well. We woke up every morning so refreshed after such a restful night’s sleep.
We loved the most kind gesture from Daylan with some beautiful fudge and the AC turned on for us on a very hot day in Albury.
Meggan, Daylan and the Mecure team are so welcoming and it’s such a lovely Hotel to stay in. Look forward to staying again soon.
Highly recommend this beautiful Hotel.

  Waited 50 mins for mains only. Steak presented well but refinement needed on cooking it as requested. Manager agreed and was helpful by discounting meal but discounted anyway as... read more Accor member so side dish cost discounted. A big favorite of mine is duck fat potatoes which although was offered on the menu and ordered were disappointing - pretty much nothing like the deliciously crispy potatoes I am used to when I regularly order at other restaurants but more like bland deep-fried potatoes in their jackets. Nothing special as indicated on the menu. Tall male barstaff-person requested feedback on payment for meal but when this was presented his feedback was "well it looks like you knocked it all off". Obviously little training in providing positive customer relations and quite possibly just rude fitting with his observed demure of Mr fun guy. If you can't accept friendly and positive critique then don't ask for it would be my message. Sadly, this experience left us feeling disappointed rather than enthusiastic about this venue. More

  This is the second time we have stayed in a spa suite. The room was fabulous. The staff fabulous as well. We asked if we could borrow a couple of... read more champagne glasses to celebrate with our special bottle of champagne. When we said it was our anniversary the receptionist asked if we would like a bucket of ice. She returned not only with the bucket of ice but had also sliced a couple of strawberries in a little cup. This type of service was above and beyond. This is why we love the place.

  It's unhygienic and they allow them in the kitchen and they allow them in the rooms I don't know why they allow the dogs there.and they allow customersto... read more bring there own dogs into the hotel this needs to stop